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Foresee potential risks and manage your crisis communication

On social media, conversations can escalate quickly, including those about your brand. Prevent risks and be ready to react swiftly in the event of a crisis.

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Crisis communication

Crisis Management: take control with Visibrain

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Receive real-time alerts

In a crisis, every second counts. With Visibrain, you're alerted at the first signals of a potential crisis.

Assess the severity of the issue

The mistake in a crisis: reacting impulsively. To provide an informed response, identify the source of the backlash and gain perspective using data.

Evaluate the impact of your response

Has your communication helped to calm the situation? Track the effectiveness of your actions in just a few clicks.

Features

Tools tailored to crisis management

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Trusted by our clients

More than 500

The number of Visibrain alerts set up by Image 7 to protect its customers' reputations.

"Crisis communication requires precise and effective tools. Visibrain is surgically precise. By providing an agency with an essential quantitative analysis capability, it enables it to achieve a key objective: customer satisfaction."

antoine-d

Antoine dubuquoy

Image 7 Consultant

More than 500

The number of Visibrain alerts set up by Image 7 to protect its customers' reputations.

paris

100 000

quotes a day about the SNCF brand on social networks!

"To monitor the SNCF brand on the web, we needed a powerful monitoring tool capable of picking up weak signals and managing large volumes of messages while remaining responsive and accurate, particularly in crisis situations. That's why we've continued to work with Visibrain for many years."

michael-fleurbaey

michael fleurbaey

e-reputation manager

100 000

quotes a day about the SNCF brand on social networks!

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SMS

This is the method chosen by Cdiscount for receiving alerts, but other channels are available on the Visibrain platform: email, Slack or Telegram notifications, etc.

"Visibrain has given us peace of mind. Its SMS alert system warns us fully automatically and in real time as soon as a sensitive subject is raised on social networks concerning Cdiscount."

sebastien-g

Sébastien Gauthier

Social media manager

SMS

This is the method chosen by Cdiscount for receiving alerts, but other channels are available on the Visibrain platform: email, Slack or Telegram notifications, etc.

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Safeguard your brand from negative buzz

Equip yourself with the most powerful alerting system on the market and protect your brand!

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F.A.Q.

Frequently asked questions

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