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The best support

A dedicated expert in social network monitoring will support you over the long term, as closely as possible to your needs.

Demo Support

Highlights

The benefits of Visibrain support

Dedicated account manager

An account manager who is an expert in market intelligence will work with you over the long term. They understand your needs and work with you to put in place a personalised strategy.

Daily support

Got an emergency to deal with? Our support team is available by email and/or telephone throughout the week to help you.

Online resources

Gain in autonomy with Visibrain Academy, additional resources to help you on a daily basis.

User Club

Visibrain also offers regular events for small groups of customers to share their experiences.

Partner ecosystem

Visibrain works hand in hand with a network of trusted partners (agencies, analysts, etc.) to take things further if necessary.

How it works

Your next steps with Visibrain

A personalised customer path for a monitoring strategy tailored to your needs.

Understanding your needs

An in-depth discussion with your account manager to understand your needs and put in place a tailor-made social listening strategy.

Turnkey configuration

Your account manager will set up your first watches to help you get off to a good start on the platform!

Training your teams

Customised training sessions to help your teams improve their Visibrain skills.

Regular progress reports

Your dedicated account manager is there to listen to you, provide regular updates and keep you up to date with the latest developments on the platform.

Going further

New needs? Your dedicated account manager will work with you to refine your strategy and take social listening one step further.

F.A.Q.

Frequently asked questions

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Visibrain in action?

Book your free demo! An intelligence expert will give you a tailor-made presentation of our platform.

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